At Welldo, your privacy matters to us. This Privacy Policy explains how we handle information when you use our mobile application and related services (the “Services”). We are committed to transparency, data minimization, and compliance with the General Data Protection Regulation (GDPR).

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Overview of Data Processing

Welldo is designed with privacy in mind.

• Primary user data (health, stress, HRV insights) is stored locally on your device only.

• We do not store personal health data on our servers.

• When you delete the app, all locally stored user data is permanently deleted from your device.

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Types of Data We Process

a) Locally Stored User Data (On Your Device)

Stored only on your phone and never uploaded to our servers:

• Stress metrics

• HRV-based insights

• Well-being analytics

• App-generated insights and history

This data remains under your control at all times.

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b) Limited Technical & Usage Data (Processed via Third Parties)

To ensure app stability and improve performance, limited technical data may be processed through trusted third-party services:

• Device information (e.g., device type, OS version)

• App usage data (e.g., feature interactions)

• Crash reports and diagnostics

• Anonymous identifiers (e.g., UUID, advertising identifiers where permitted)

• Log data

This data does not include personal health insights.

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How We Use Information

We process data only where there is a lawful basis under GDPR, including legitimate interest, user consent, or legal obligation, to:

• Provide and maintain the Services

• Improve app performance and user experience

• Detect and fix crashes or technical issues

• Send push notifications (only with your permission)

• Process subscriptions and payments via the App Store

You can opt out of notifications at any time through your device settings.

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Third-Party Services

Welldo integrates the following third-party tools for analytics, stability, and communication:

• Amplitude – analytics

• Google Firebase – app infrastructure and analytics

• Crashlytics – crash reporting

• OneSignal – push notifications

• RevenueCat - for subscription management

These providers process limited data under their own privacy policies and act as data processors under GDPR where applicable.

We encourage you to review their privacy policies for further details.

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Data Retention

• Local user data: Stored only on your device and deleted automatically when the app is uninstalled.

• Third-party technical data: Retained only for as long as necessary to fulfill its purpose or as required by law.

We do not retain personal data longer than necessary.

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Your Rights Under GDPR

f you are located in the EU or EEA, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to or restrict processing

• Request data portability (where applicable)

Since core user data is stored locally, many of these rights can be exercised directly by managing or deleting the app.

For other requests, you may contact us at:
📧 hello@apporigins.com

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Data Security

We take appropriate technical and organizational measures to protect information, including:

• Data minimization by design

• Secure communication channels

• Encryption and hashing where applicable

• Restricted access to systems handling technical data

Our goal is to protect data against unauthorized access, loss, misuse, or disclosure.

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International Data Transfers

Some third-party services may process data outside the EU. Where applicable, we rely on standard contractual clauses or equivalent safeguards to ensure GDPR-level protection.

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Children’s Privacy

Welldo is not intended for children under the age of 16. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date above. Continued use of the app indicates acceptance of the updated policy.

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Contact Us

If you have any questions, concerns, or privacy-related requests, please contact us: 📧 hello@apporigins.com