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Help Center

How to Enable Sleep Tracking on Apple Watch?

Sleep Tracking

How to Enable Sleep Tracking on Apple Watch?

Make sure your Apple Watch captures your sleep accurately

How Welldo measures your stress?

Stress & Insights

How Welldo measures your stress?

Learn the science behind Welldo’s stress calculation

Sync Error 1001, 1002, or 1003 on Welldo Apple Watch App

Apple Watch App

Sync Error 1001, 1002, or 1003 on Welldo Apple Watch App

If you see Error 1001, 1002, or 1003 after tapping Sync in the Welldo Apple Watch app

Why is My Sleep Data Empty?

Sleep Tracking

Why is My Sleep Data Empty?

Possible reasons no sleep data is shown

Trouble Adding Welldo Watch Faces

Watch Faces & Complications

Trouble Adding Welldo Watch Faces

If you're having trouble adding Welldo watch faces or complications, don't worry

How to Measure HRV Manually?

HRV & Heart Rate

How to Measure HRV Manually?

Learn to check your HRV anytime

HRV Data Not Updating

HRV & Heart Rate

HRV Data Not Updating

Why your HRV may be delayed and how to fix it

Why Are My Complications Not Updating or Updating Slowly?

Watch Faces & Complications

Why Are My Complications Not Updating or Updating Slowly?

It's important to understand how Apple Watch complications work.

Why we track Resting Heart Rate (RHR)?

HRV & Heart Rate

Why we track Resting Heart Rate (RHR)?

Discover why monitoring your RHR matters

Real-Time Stress Data Not Updating

Stress & Insights

Real-Time Stress Data Not Updating

Common causes of missing live stress data

Unable to Install Welldo Watch App

Apple Watch App

Unable to Install Welldo Watch App

Before installing the Welldo Apple Watch app, make sure your Apple Watch is running watchOS 9 or later.

How to Add Watch Face and Complications

Watch Faces & Complications

How to Add Watch Face and Complications

Your Apple Watch can show your health data directly on the watch face using Welldo complications.

What is a Daily Stress Score?

Stress & Insights

What is a Daily Stress Score?

Discover how your daily stress score is measured

Starting a Workout on Apple Watch and iPhone

Getting Started

Starting a Workout on Apple Watch and iPhone

Start workouts easily and track your activity

Stress Notifications Aren’t Arriving

Apple Watch App

Stress Notifications Aren’t Arriving

Reasons stress alerts may not reach you

How to Adjust My Sleep Data Source?

Sleep Tracking

How to Adjust My Sleep Data Source?

Control which app Apple Health uses for sleep data

What is Resting Heart Rate (RHR)?

HRV & Heart Rate

What is Resting Heart Rate (RHR)?

Learn the basics of Resting Heart Rate

How to Improve Sleep Quality?

Sleep Tracking

How to Improve Sleep Quality?

Research-backed habits to boost your nightly sleep

Why does my body battery stay at 1%?

Stress & Insights

Why does my body battery stay at 1%?

Find out why your Body Battery isn’t recharging and how to fix it

Why Do My Apple Watch and iPhone Show Different Stress Levels?

Stress & Insights

Why Do My Apple Watch and iPhone Show Different Stress Levels?

Under normal conditions, your Apple Watch and iPhone use the same personalized stress standards to calculate and display your stress level.

How to Enable Health Access for Welldo?

Getting Started

How to Enable Health Access for Welldo?

Allow full Health access for better accuracy

What is HRV?

HRV & Heart Rate

What is HRV?

Learn what HRV is, how it’s measured, and why it matters

How often is my HRV measured?

HRV & Heart Rate

How often is my HRV measured?

Learn how HRV measurements are tracked throughout the day

What is Real-Time Stress?

Stress & Insights

What is Real-Time Stress?

See what real-time stress reveals about your body

What Do the Sleep Stages Mean?

Sleep Tracking

What Do the Sleep Stages Mean?

A simple breakdown of each sleep stage and its role

Understanding Real-Time Stress Levels

Stress & Insights

Understanding Real-Time Stress Levels

Learn how we interpret your live stress readings

Is a lower Real-Time Stress value always better?

Stress & Insights

Is a lower Real-Time Stress value always better?

Understand when low stress is beneficial—or not

What Is Body Battery?

Stress & Insights

What Is Body Battery?

Be aware of your energy reserves & readiness.

Why do you see "Insufficient Data"?

Stress & Insights

Why do you see "Insufficient Data"?

Understand why data isn’t available yet.

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